Frequently Asked Questions
Everything you need to know about your KOSPET rugged smartwatch journey.
What is the typical shipping timeframe for orders within the US?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days to arrive, depending on your location within the United States.
Are KOSPET smartwatches fully waterproof?
Yes, our rugged smartwatches are designed with high-grade water resistance, often rated at 5ATM or IP69K, making them suitable for swimming, rain, and intense outdoor activities.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery.
Do KOSPET smartwatches come with a warranty?
Every KOSPET device purchased from our official US store includes a 1-year limited warranty covering manufacturing defects and hardware malfunctions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I sync my KOSPET watch with my smartphone?
You can sync your device by downloading the official KOSPET FIT or Da Fit app (as specified in your manual) from the Apple App Store or Google Play Store and following the Bluetooth pairing instructions.